HR Responsibilities:

1. Call center floor managers are responsible for the work quality of all call center agents.
2. S/He reviews all call center documentation and works with the recruitment staff to coordinate new hires and training.
3. S/He ensures that all agents are performing at or above par.
4. S/He formulate ways to drive issues -ensure compliance for quality assurance feedbacks and communication logs.
5. Call center floor managers enforce disciplinary actions for noncompliance of SOPs and protocols for erring agents; monitor, Customer-agent interaction time and address performance issues.
6. S/he Must provide distribute the goal sheet to Team Leaders and work on achieving the same through them.
7. S/He responds to call center issues with urgency and immediacy; manages and coach a team of Team Leaders and agents and conduct performance evaluations.
8. Call center floor managers set call center department goals, adhere, and enforce departmental policies and procedures.
9. S/He must identify challenges, formulate solutions, and implement them to reach successful conclusions.
10. Call center floor managers handle escalated customer calls from call center agents and supervisors; manage call center employee issues with recruitment or human resources and ensure that all personnel files are up to date and cataloged.
11. Call floor managers provide expertise and guidance to the new call center recruits in the transition from Training to floor process.
12. S/He recognizes and rewards progress and finally, acts as the initial management escalation point for issue resolution.
13. Must Be an Open-minded person who can work on the Goals sheet so provided every month.

Location:

Panchkula

Salary Range:

40,000-45000

Department:

Hospitality

Department -

Sales

Role Summary -

The role takes ownership to make all global People and Culture reporting needs available for the business.

You will optimize current reporting structures and processes on a global level and identify potential for predictive analytics that helps our business making the right decisions.

Key Responsibilities -

You will optimize current reporting structures and processes on a global level and identify potential for predictive analytics that helps our business making the right decisions.

Required Skills -

Deep understanding of People & Culture business and functional practices / processes and aligned metrics.

Qualifications -

Proven success with global process optimization and change management.

Ability to manage several projects at once and prioritizing (competing) demands.

Location -

Mumbai

Status -

Full Time

Department -

Sales

Role Summary -

We are seeking dynamic and results-driven Business Development Executives to join our team. The primary responsibility of this role is to identify, develop, and close business opportunities. The Business Development Executive will play a key role in driving revenue growth by building and maintaining strong client relationships, understanding client needs, and effectively promoting our products/services.

Key Responsibilities -

Lead Generation: Identify potential clients through research, networking, and cold calling.

Generate new business opportunities through targeted outreach and proactive prospecting.

Client Engagement: Build and maintain strong relationships with clients, understanding their business needs and challenges.

Conduct product or service presentations and demonstrations to potential clients.

Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets.

Collaborate with the sales team to create compelling proposals and pitches.

Required Skills -

Proven experience as a Business Development Executive or in a similar role.

Qualifications -

Bachelor's degree in Business, Marketing, or a related field.

Proven experience as a Business Development Executive or in a similar role.

Strong communication, negotiation, and interpersonal skills.

Location -

Panchkula

Status -

Full Time

Department -

Ed Tech

Role Summary -

Leading students clubs, school events, co curricular activities, games and other house activities from time to time.

Key Responsibilities -

Teaching chemistry in classes 9,10,11,12 CBSE and preparing the students students for the board exam as per NEP and as per requirements and guidance of the school; guiding students of classes 6,7,8 for advance level subject knowledge. Leading students clubs, school events, co curricular activities, games and other house activities from time to time.

Required Skills -

Deep subject knowledge, modern teaching skills and methodologies, PBL, Bloom’s Taxonomy, computer, spoken English, team player, interdisciplinary learning methods, lab experiments

Qualifications -

M. A English , B. Ed. With at least 5-10 years teaching experience in middle and board classes preferably in a reputed residential school.

Location -

Jalandhar

Status -

Full Time

Department -

EdTech

Role Summary -

JD: PGT: Economics Qualifications: MA in Economics, B. Ed

Experience: At least five years teaching in CBSE board classes giving excellent results

Preferably working in a residential school

Digital exposure: competence in handling computer for making ppt, making question papers, results, videos etc, using smart board

Understanding of NEP and Modern teaching methodologies.

English speaking ability is a must.

Accommodation

Free food for self

Free education for children up to two

Key Responsibilities -

Preferably working in a residential school

Digital exposure: competence in handling computer for making ppt, making question papers, results, videos etc, using smart board

Understanding of NEP and Modern teaching methodologies.

English speaking ability is a must.

Accommodation

Free food for self

Free education for children up to two

Required Skills -

At least five years teaching in CBSE board classes giving excellent results

Qualifications -

JD: PGT: Economics Qualifications: MA in Economics, B. Ed

Location -

Amritsar

Status -

Full Time

Department -

Hospitality

Role Summary -

Housekeeping

Key Responsibilities -

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry.

Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained.

Completes inspections and holds people accountable for corrective action.

Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Required Skills -

Housekeeping, Hospitality, Guest Satisfaction

Qualifications -

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

Location -

Mumbai

Status -

Full Time

Department -

Information Technology

Role Summary -

IT Consultant / Manager

Key Responsibilities -

1. Install and configure computer hardware, software, systems, networks

2. Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

3. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers

4. Monitor and maintain computer systems and networking

5. Troubleshoot email issues related to outlook, inbuilt mail (windows, mac), other commercial emails such as Gmail, Yahoo etc. Issues such as password recovery, account setup, sync etc.

6. Data backup and recovery

7. Generating and reading user logs

8. Respond in a timely manner to service issues and requests

9. Implementing robust policies, procedures and documentation for software and hardware use

10. Knowledge of configuring Windows Server, Active Directory, Policies

11. Knowledge of configuring email server such as Zimbra

12. Knowledge of configuring VPN system for remote access

13. Liaising with external vendors for Hardware repair / networking requirements / system upgrades

Required Skills -

Zimbra

Qualifications -

Minimum graduation or equivalent course in IT Experience: 4+ year of experience in aforementioned responsibilities

Location -

Delhi

Status -

Full Time

Job description:

Experience: minimum 5-7yrs in reputed day and boarding schools in India

Role: To manage Accounts/fee recovery, transport, administration of all inventories regarding school. The candidate should have a good personality as well. Should have exposure of handling day to day purchase, sub staff, security of campus, boarding facility, construction, mess/dining, admissions and parent dealing etc.

Language: English is mandatory and should know Hindi as well.

Computer knowledge is mandatory as at time letter typing is part of the job and presenting budgets is important.

Gender preference: Male only.

Job description :

As a Counselor for Overseas Education focusing on Masters programs/undergrad programs, you will play a pivotal role in guiding and supporting students through the application process for pursuing higher education abroad. This position requires a thorough understanding of different academic programs, universities, and visa regulations.

Responsibilities:

Student Consultation:

1. Conduct one-on-one consultations with students to understand their academic background, career goals, and preferences.
2. Provide personalized guidance on suitable Masters programs, universities, and countries based on individual profiles.

Application Assistance:

1. Assist students in preparing application materials, including CV/resume, statement of purpose, and letters of recommendation
2. Review and provide feedback on application essays to ensure clarity, coherence, and alignment with university requirements.

University Research:

1. Stay updated on trends in higher education and admissions criteria for Masters programs at various universities worldwide.
2. Research and compile information on universities, program offerings, faculty, and campus life to assist students in decision-making.

Visa and Immigration Support:

1. Guide students through the visa application process, including understanding visa requirements, documentation, and interview preparation.
2. Provide information on post-study work opportunities, residency permits, and other immigration-related matters.

Student Support:

1. Serve as a primary point of contact for students throughout the application and admission process, addressing their questions and concerns promptly.
2. Offer emotional support and encouragement to students navigating the challenges of studying abroad.

Qualifications:

1. Bachelor's degree/Masters degree from a USA/UK university(Master's degree preferred).
2. Previous experience in counselling or advising students, preferably in the field of overseas education.
3. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with students.
4. Strong organizational skills and attention to detail to manage multiple student cases effectively.
5. Knowledge of higher education systems, admissions procedures, and visa regulations in popular study destination.

Job Description:-

1.  Maintaining and monitoring project plans, project schedules, and vendor management.
2. Documenting and following up on important actions and decisions from meetings.
3. Preparing necessary presentation materials for meetings.
4. Ensuring project deadlines are met
5. Determining project changes.
6. Providing administrative support as needed.
7. Undertaking project tasks as required.
8. Developing project strategies.

Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

Minimum Experience:-2 Years

Role:- Project coordination.

Industry Type:- Stone,furniture & packaging

Employment TypeFull Time, Permanent

Salary - 25-30 K

Job location - Sector-22, Panchkula, IT park.

Requirements & Skills:

1. Exp: At least five years teaching in CBSE board classes giving excellent results
2. Preferably working in a residential school
3. Digital exposure: competence in handling computer for making ppt, making question papers, results, videos etc, using smart board
4. Understanding of NEP and Modern teaching methodologies.
5. Full or shared accommodation depending upon family size and availability.
6. Free food for self.
7. Free education for children up to two.

Location:

Panchkula

Salary Range:

35,000-40,000

Department:

Academic

Requirements:

1. Knowledge of PHP web frameworks including Laravel, and CodeIgniter.
2. Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
3. Understanding of object-oriented PHP programming.
4. Previous experience creating scalable applications.
5. Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
6. Familiarity with SQL/NoSQL databases.
7. Writing back-end code and building efficient PHP modules.
8. Ability to project manage.
9. Good problem-solving skills.

Location:

Panchkula

Salary Range:

25,000-30,000

Department:

IT

HR Responsibilities

1. The role takes ownership to make all global People and Culture reporting needs available for the business.
2. You will optimize current reporting structures and processes on a global level and identify potential for predictive analytics that helps our business making the right decisions.
3. You own the analysis of data and statistics for trends and patterns with attention to recruitment, hiring practices, engagement, turnover, and other employee related metrics.
4. You will lead a team of People Culture Analysts that create and provide reports and administrate our global HR IT Tool Workday.

Qualifications:

1. You have a bachelor’s or master’s Degree or relevant experience.
2. Deep understanding of People & Culture business and functional practices / processes and aligned metrics.
3. Experience in leading a team either in projects or past leadership positions.
4. Proven success with global process optimization and change management.
5. Ability to manage several projects at once and prioritizing (competing) demands.
6. Advanced Proficiency with Microsoft Office Suite (excel, ppt) and HR IT Software (preferable Workday)

Location:

Panchkula

Salary Range:

40,000-45,000

Department:

HR

Job Overview:

 Accommodation and food: yes

1. Full-time
2. Job-Category: Chef De Partie
3. Job Type: Permanent
4. Job Schedule: Full-Time

HR Responsibilities:

Prime Function:

1. Responsible for the efficiently and profitable functioning of the Kitchen assigned.
2. Ensure that the hygiene standards are maintained by the team in accordance with set standards.
3. Support the Executive Chef, Sous Chef in all phases of the kitchen's operations.
4. Ensure HACCP procedures are followed and clear records are kept at all times.

Key Responsibilities:

Food & Beverage Production Planning

1. Plan and coordinate the activities of the team to ensure operative effectiveness.
2. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies.

People Management

1. Ensure to contribute to achieve the objectives set within the Culinary department.
2. Manage the team to ensure the proper use of equipment and efficient completion of all tasks.
3. Monitor grooming and personal hygiene of the team to ensure that the standards are maintained.
4. Ensure that the team has been trained for all safety provisions.

Financial Management

1. Analyse food costs and determine most cost-effective recipes while ensuring that standards are maintained.
2. Identify optimal, cost effective use of the resources and educate the team on the same.
3. Monitor the operations of the assigned function to ensure that the food wastage is minimized.

Operational Management

1. Ensure that all dishes are prepared according to the recipe and to the correct quantity.
2. To ensure that the section is being kept clean and tidy at all times as per the standards.
3. Responsible for offering wide range of continental and Asian cuisines .
4. Closely communicate with F & B Manager, Asst Manager Restaurant on special functions, booking, menu item availability, service problems, guest comments and guest preferences.
5. Planning and presenting menu of the day , breakfast , Lunch and Diner . Ensuring to offer wide range menu on buffet .
6. Ensure to take extra care to prevent the use of contaminated products in any process of food preparation.
7. Monitor the presentation of food to ensure that it complies with company standards and set guidelines.
8. To ensure that Commis chefs receive the appropriate training and optimum guidance.
9. Ensure that all stocks are kept under optimum conditions and any anticipated shortages are communicated promptly to the Sous chef or Executive chef.
10. Attend to day-to-day problems and needs concerning equipment and food supplies.
11. Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
12. Ensure to monitor quantity and quality of food products to ensure compliance with the standards.
13. Ensure to check and follow process of FIFO and LIFO along with expirees .
14. He/ She is responsible for preparing special meals or substitute items, regulating the temperature of ovens, broilers, grills, and roasters etc.
15. Pull food from freezer storage to thaw in the refrigerator and Ensure proper portion, arrangement, and food garnish.
16. As a Ched de Partie , you are also expected to comply with the conditions of the food hygiene policies. Assist management in hiring, training, scheduling, evaluating, counselling, motivating and coaching employees serve as a role model. Accepting store deliveries are also part of the Commis .
17. Handle additional responsibilities as and when delegated by the Management
18. Responsible to offer bulk kitchen operation during banquets , parties and corporates groups .
19. Reporting Directly to Executive Chef & General manager

Location:

Panchkula

Salary Range:

25,000-35000

Department:

Chef

Job description:

We are seeking a highly skilled and motivated Human Resources (HR) Specialist to join our team. As an HR Specialist, you will play a crucial role in supporting our organization's HR functions and ensuring the well-being and satisfaction of our employees. You will be responsible for various HR tasks, including recruitment and onboarding, employee relations, performance management, and policy development.

1. Recruitment and Onboarding:

▪ Leading recruitment (both on-campus and off-campus)

▪ Develop and implement effective recruitment strategies to attract and select top talent.

▪ Conduct interviews, assess candidate qualifications, and coordinate the hiring process.

▪ Facilitate the onboarding process, including conducting orientation sessions and preparing necessary documentation.

2. Employee Relations:

▪ Promote positive employee relations by addressing concerns and resolving conflicts.

▪ Provide guidance and support to employees regarding HR policies and procedures.

▪ Conduct investigations and disciplinary meetings as required, ensuring compliance with legal and company regulations.

3. Performance Management:

▪ Implement performance management processes, including goal-setting, performance evaluations, and performance improvement plans.

▪ Assist managers in providing feedback and coaching to enhance employee performance.

▪ Identify training and development needs and coordinate appropriate programs.

4. Policy Development and Compliance:

▪ Develop and update HR policies, procedures, and employee handbooks.

▪ Ensure compliance with employment laws and regulations, keeping up-to-date with changes.

▪ Educate employees on HR policies and foster a culture of compliance within the organization.

5. Benefits and Compensation:

▪ Administer employee benefits programs, including health insurance, and leave policies.

▪ Support employees with benefits-related inquiries and concerns.

6. HR Reporting and Data Management:

▪ Maintain accurate employee records and HR databases.

▪ Prepare HR reports, metrics, and analytics to support decision-making

▪ Monitor HR trends and recommend improvements to enhance HR processes and practices.

7. Others:

▪ Employee Engagement Activities

▪ General Administration related tasks

▪ Vendor Management Requirements:

▪ Excellent academic credentials, with a good command over the English language

▪ Capable of working on MS-Word, MS-Excel and MS-PowerPoint with commendable proficiency

▪ Organized, and capable of getting the work done with limited supervision

▪ Able to grasp concepts and ideas quickly, transforming them into coherent and easy to understand deliverables

▪ Good presentation and oral communication skills

Job description

We are currently seeking a passionate and experienced Housekeeping Supervisor to lead the day to day supervision and effective running of the housekeeping team and department. In this hands on role you will look to drive the productivity, motivation and development of all Housekeeping Team Members, whilst ensuring high standards and company guidelines are maintained. Prior experience in a senior housekeeping position ideally within a 4 to 5 star hotel will assist you in securing this role. Critical to your success will be an in depth knowledge of housekeeping services, including a solid understanding of effective cleaning methods, equipment, chemical use, and manual handling techniques. Your demonstrable knowledge of rostering and scheduling, along with extensive experience in staff management, are essential to your success. Must be available weekends.

DUTIES AND RESPONSIBILITIES:

To be considered you must have the following experience and attributes:

1. Thorough knowledge of all Housekeeping procedures

2. A hands on approach with strong leadership skills and the ability to successfully train, guide and mentor staff.

3. Ensuring appropriate chemical safety and Occupational Health & Safety standards and practices are maintained.

4. Monitor labour costs and productivity output according to occupancy levels

5. Monitoring room cleanliness standards through daily inspections

6. Excellent attention to detail with high levels of successful communication

7. Excellent time management skills

8. Excellent grooming and personal presentation

9. Formulating and maintaining a rotating roster

HR Responsibilities

1. Developing and implementing HR strategies and initiatives aligned with the overall business strategy
2. Administering compensation and benefit plans
3. Conducting employee onboarding and help plan training development
4. Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
5. Promote HR programs to create an efficient and conflict-free workplace
6. Assist in development and implementation of human resource policies
7. Organize quarterly and annual employee performance reviews
8. Maintain employee files and records in electronic and paper form
9. Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
10. Ensure compliance with labor regulations

Requirements and skills

1. Proven experience as an HR Generalist
2. Understanding of general human resources policies and procedures
3. Good knowledge of employment/labor laws
4. Outstanding knowledge of MS Office; HRIS systems (e.g. beobleSoft) will be a plus
5. Excellent communication and people skills
6. Aptitude in problem-solving
7. Desire to work as a team with a results-driven approach
8. BSc/BA in Business administration or relevant field
9. Additional HR training will be a plus

Location:

Panchkula

Salary Range:

25,000-30,000

Department:

HR

Responsibilities

1. Perform all check-in and check-out tasks
2. Manage online and phone reservations
3. Inform customers about payment methods and verify their credit card data
4. Register guests collecting necessary information (like contact details and exact dates of their stay)
5. Welcome guests upon their arrival and assign rooms
6. Provide information about our hotel, available rooms, rates and amenities
7. Respond to clients’ complaints in a timely and professional manner
8. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
9. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
10. Upsell additional facilities and services, when appropriate
11. Maintain updated records of bookings and payments

Requirements and Skills

1. Work experience as a Hotel Front Desk Agent, Receptionist or similar role
2. Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
3. Understanding of how travel planning websites operate, like Booking and TripAdvisor
4. Customer service attitude
5. Excellent communication and organizational skills
6. Degree in hotel management is a plus

Job description

Role & responsibilities

Purpose

1. To implement the business plan covering sales, revenue, and expense controls, meet the assigned targets, and promote the Company's products throughout the region/territory allotted.
2. To achieve the territory value targets as per the budgeted plan
3. To provide customer-wise forecasts for each product in the assigned territory; contribute to developing the annual marketing plan.
4. To provide high levels of customer service by regularly visiting and meeting the customers to understand their requirements, challenges, and needs and devise the right solutions
5. To conduct product trials/demos on the customer shopfloor as per the prescribed trial processes

Key Responsibilities

1. Responsible for the generation of trials for the application and solution team monthly.
2. Identify potential customers in the territory and develop a business development plan to acquire them.
3. Close new business by engaging with clients for their requirements, negotiating, and generating the Purchase order (PO).
4. Understand the decision-making unit dynamics and manage client relationships, resolve issues promptly. Track orders and ensure timely delivery
5. Plan potential customers to be visited each month and share the status report for customers visited. Ensure that there is 100% client coverage in the territory.

MIS

1. Collect and share information about market trends, competitive activity, promotional initiatives, or any other information regularly.
2. Attend sales reviews with information on sales targets vs achievements for the month/quarter/year. Highlight deviations to budget and loss of customers, technical issues faced, etc
3. Provide Monthly visit plans to existing and potential customers for review and approval.

Role: Territory Sales Manager (B2B)

Industry Type: Chemicals

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Enterprise & B2B Sales

Education

UG: B.Tech/B.E. in Mechanical

PG: M.Tech in Mechanical

Key Skills

Skills highlighted with ‘‘ are preferred key skills

Good English Communication

English

We will interview the candidates in this month and the candidates will join by mid March.

Chemistry PGT:

Qualifications: MSc(chemistry), B Ed,

Exp: Min 5 years as PGT

Desirable: knowledge of computer, smart board, teaching in board classes, English speaking ability, Modern teaching methodologies.

Salary: between 35k and 45 k.